Server

REQUIREMENTS

• Complete opening side work checklist for shift daily
• Greet guests immediately with a smile and take initial beverage order
• Help guests to make selections from food and beverage menus, suggest courses and pairings, explain any off-menu dishes, answer all food preparation questions
• Maintain expert knowledge of all menu offerings
• Take orders from guests, ensuring 100% accuracy when entering orders into POS
• Handle allergies with the utmost care, consulting with the kitchen and ringing orders with the proper modifiers
• Check identification of all customers who appear under 30 to verify they are of legal drinking age prior to serving them
• Communicate with the kitchen to manage timing of courses, any guest feedback, etc.
• Deal with guest complaints by finding a way to say yes; involve the manager on duty as needed
• Process guest payments in timely, accurate manner
• Process financials on shift-by-shift basis, including submitting accurate cash sales
• Accurately report cash and credit card tips and contribute to tip pool as applicable
• Complete closing side work checklist for shift daily
• Maintain sanitation to DOH standards; Keep work area clean and organized 
• Inform supervisor on duty immediately of any DOH or OSHA/workplace safety violations
• Update knowledge and skills by participating in staff training opportunities
• Be a team player—support and assist your fellow team members whenever possible
• Complete other duties as assigned by management 

Essential Functions:

• The ability to proficiently speak, understand, read and write in English
• The ability to comprehend and follow written and verbal direction
• The ability to understand basic math
• The ability to work independently or as part of a team
• The ability to lift at least 30 pounds on a regular basis
• The ability to bend, stoop, stand and perform extensive walking for 8-10 hours a day
• The ability to adapt to a fast-paced and challenging work environment
• The ability to approach their work with a sense of ownership and work with a sense of urgency
• The ability to work nights, weekends and holidays, and a variable schedule, per the needs of the business
• The ability to perform essential job functions under pressure and maintain professionalism when under stress
• The ability to consistently meet Kissaki’s hygiene and grooming standards, as outlined by Employee Handbook
• The ability to adhere to posted schedule and clock in/out at times
• The ability to adhere to all HR policies and guidelines

Education Requirements: High school diploma or GED, preferred, TIPS Certification, preferred